Frequently asked questions FAQ

Staying at our lodge can also be a community experience, and that works best with mutual respect. Although the cottages are not close together, any noise made can be heard from far away. Our guests are looking for tranquility and seclusion above all else. Please respect the need for peace and tranquility of other guests and respect the quiet time that applies from 11 PM.
Our guests may bring alcoholic beverages as a matter of course, but we appeal to all to drink moderately. If partying is a big part of your vacation plan, there are better suited accommodations than our lodge.

Please understand that for a small business like ours, a cancelled reservation can have a big impact. When you make a reservation, we hold your spot for you, but if you cancel, it is not always possible for us to reoccupy the cottage with other guests.

If a reservation needs to be cancelled, we ask that you do so 3 weeks in advance. For cancellations made at shorter notice, if we are unable to reoccupy the place, we will have to charge 50% of the total amount. In case of cancellation within 24 hours before check-in or no-show, the full amount will be charged. In all cases where we are able to re-staff your cottage, there will be no charge. Thank you for your understanding.

Dogs and cats are not allowed in our cottages. If you want to bring your dog, it must stay outside the cabin or spend the night in the kennel located in the neighborhood. Dogs are not allowed to move freely on the whole area of Golden Forest and they must be supervised at all times.
Smoking is prohibited in all buildings of the lodge. Smoking outdoors is of course allowed, please be sure to use ashtrays. Remember that a discarded cigarette butt is toxic to the environment and is also a forest fire hazard.
Check-in after 3 pm, check-out before 11 am.
Our facility is not officially classified as wheelchair accessible, but can still be used by wheelchair users under certain circumstances. Contact us if you have any questions regarding this. We are happy to provide more information.

‘“Disconnect” is our motto. But we still have Wi-Fi in all our units.

Of course bed linen, towels and kitchen towels are provided by us and are included in the price. These are of course not renewed daily for environmental reasons. Please note that we rely on well water and we are not connected to any public sewer system. Therefore, we handle the resource water responsibly and rely on gently used biodegradable cleaning products.
For a relaxing lakeside wellness experience, the wood-fired sauna is available for a fee and by reservation. Sauna towels and bathrobes are provided.
Please register your visit with the lodge operator. It is not possible for visitors to stay overnight on the lodge premises.
After 23.00 no one should be disturbed in their rest. Mutual respect is very important to us in this regard. We are located in a rural area where it is very quiet at night, and this is also a reason why our guests come to us.

Our units have a wood-burning stove. The flickering of the fire will add romance and special magic to your evenings in the cottage. We will provide you with the necessary firewood.

All units have a fully equipped kitchenette, which will allow you to prepare all meals of the day completely self-sufficiently. For more convenience, we have even included a small dishwasher in each unit. For more details, please click on each cottage under “Accommodation”.

For barbecuing, a stainless steel grill plate is available at your fire pit. Light the fire in the bowl, put the grill plate on and off you go. Fabulous delicacies can be made this way. Since we organize regular barbecue evenings for our guests at our main house, we will be happy to show them how it’s done there. We also have mobile BBQs that we can put at available on request.

For a fee, we will gladly take care of the daily cleaning of your cottage. Otherwise you are responsible for the order and cleanliness in your rented cottages during your stay. Please pay special attention not to leave any unwashed dishes. The final cleaning of the cottages is done by us.
Kempt Back Lake is fed by underground springs and a small river. In the summer the water temperatures quickly rise to 22 to 24 degrees celcius. There is nothing better than swimming out before breakfast, when there is still some early morning mist on the lake, and enjoying the uniqueness and silence of the moment. Maybe you can watch an eagle or a beaver while doing so. For relaxing afterwards, deck chairs are available on the lake shore
What would be a stay in nature without a nice campfire? It would be only half as nice. That’s why there is a fire bowl and seating available for you at each cottage. We will provide you with the necessary firewood. But please take care of the necessary safety and be reasonable with the size of the fire. In the event of a prolonged drought, the County government may impose fire bans, which must be strictly respected. Fireworks of all types are generally prohibited.
If you are in a good mood then you already have the most important things with you. For short stays you only need your toiletries and good casual clothes. Good outdoor shoes can never be bad. For longer stays we advise to bring the following items: Sun hat or cap, sturdy shoes and jogging shoes, swimwear as well as bathing shoes, rubber boots, rainwear, sufficient change of clothes, backpack, camera, sunscreen and your favorite book.
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